Joel Ritossa

Yo, so check this out – Joel Ritossa, dude’s a straight-up tech whiz with a crazy story. He’s a YC W24 founder, the co-creator and CTO of Duckie, this killer AI support bot that’s all about automating tech support for engineering teams. Basically, he’s trying to change how companies handle tech issues – no more boring tickets, just smart AI fixing shit fast.

Before all this, Joel was grinding as an AI Software Engineer at C3 AI. That’s a big deal – building enterprise AI solutions for big companies. The dude’s got serious chops in AI, no cap. He’s also a Princeton grad, got his CS degree in 2020, so he’s been deep in the tech game since he was pretty young.

Now, here’s the juice – he jumped into startups pretty early, and his experience at C3 AI gave him a real sense of what’s possible with AI at scale. But what’s wild is how he took that knowledge and jumped into founding Duckie with Valerie Li. They saw a massive pain in the enterprise world – support teams drowning in tickets, knowledge management chaos – and figured, “Hey, let’s build an AI that actually helps out instead of adding to the mess.” And boom, they launched in 2023.

What’s dope about Joel? He’s not just messing around with tech for tech’s sake. He’s all about making real impact – automating boring support work so engineers can focus on the fun stuff, pushing AI into the real world where it actually helps people. That’s the kind of motivation that gets you to build something that might actually change a whole industry.

He’s based in SF, riding the startup wave, and he’s part of YC W24 – you know that’s one of the most competitive accelerators out there. That’s some serious validation that he’s onto something big. His story? It’s about taking his solid AI background, his passion for solving real problems, and jumping straight into the deep end with a startup that’s got the possible to shake up enterprise support.

If you check his socials, he’s out here sharing the process, no bullshit, just pure passion for tech and startups. Joel’s the kind of guy who’s not satisfied with the status quo. He sees a problem, builds a crazy smart solution, and keeps pushing. That’s why he’s important – he’s not just another engineer, he’s a builder with a vision, and he’s doing it in the real deal startup scene. No Cap.