Victoria Wan

Yo, have you heard about Victoria Wan? She’s the real deal, straight up. So, she’s a YC W23 alum, which already puts her in the big leagues, but what’s crazy is what she’s actually building. She’s the COO and co-founder of OpenSight – a startup that’s all about using AI to totally change how customer support works. They jumped into YC in 2022, and honestly, they’re crushing it. The goal? Automate over 70% of customer questions for fast-growing companies. That’s no small feat.

But here’s the kicker – Victoria didn’t just wake up one day and decide to do this. Her background is pretty stacked. She’s got experience at some big names like Quizlet, ipsy, United Airlines, Tribune Media, and Capital One. That’s a wild mix, right? It shows she’s been around the block – understanding big businesses, tech, finance, and consumer stuff. She’s seen what works, what doesn’t, and she’s clearly driven to push boundaries.

And get this – before OpenSight, she was deep in the game with companies like Pry Financials. So, she’s no rookie when it comes to startups or tech innovation. She’s been in the trenches, grinding to build something that actually moves the needle. That’s what drives her – she’s all about making shit happen, especially in AI and customer service, which are exploding right now.

Her story is basically about someone who’s been around the block, seen the bullshit, and then jumped into the deep end with a vision to disrupt how businesses support their customers. She’s all about that automation life now, making customer support faster, cheaper, better. And the fact she’s part of YC’s W23 batch? No cap, that’s where the best founders are, and she’s clearly one of them.

So yeah, Victoria Wan is that kind of founder who’s got the experience, the guts, and the vision to really change the game. She’s not just chasing money – she’s building the future of how companies interact with their customers. That’s why she’s important. That’s why you gotta keep an eye on her.