Terry Djony

Buckle up for the great process of Terry Djony, this guy’s a straight-up startup machine. So, he jumped into the scene with Chatbiz.id in 2021, part of Y Combinator’s W21 batch. That’s a big deal, right? YC doesn’t just let anyone in, so you know he’s got the hustle. Before that, he was running the show as CEO and founder of Chatbiz.id, which was all about merging WhatsApp with business automation using chatbots. Basically, he saw the future of customer communication, jumped in, and crushed it.

Now, here’s where it gets even more interesting. After that, he didn’t just chill. He kept pushing, and in 2021, he launched FirstSupport.ai, based in Bandung, Indonesia. It’s an AI platform built specifically for customer support teams. Think about it, automation for support tasks like translating, pulling info, drafting responses, summarizing chats, generating reports, and tagging tickets. It’s like giving support teams a superpower. And it’s not just local; FirstSupport.ai is used by e-commerce folks, support outsourcers, and startups all over Asia, Europe, and even America.

What does this tell you about Terry? The dude’s got serious drive. He’s not just tinkering around; he’s solving real problems that matter. He’s seen how messy customer support is, trust me, we all have, and figured out how to fix it with AI. He’s the kind of founder who’s not afraid to jump into new tech, test it out, and scale fast. His process from Chatbiz to FirstSupport shows he’s obsessed with making customer interactions smoother and smarter. Plus, he’s part of the YC family, which means he’s connected, legit, and always ahead of the curve.

And don’t forget, he’s also listed as a co-founder of a stealth startup now, so he’s always got new ideas cooking, no cap. The guy’s basically the real deal when it comes to blending AI, startups, and solving big pain points. If you ask me, Terry’s the kinda founder who’s just getting started. He’s all about pushing the envelope, making effective tech, and proving that with the right hustle, you can build stuff that actually changes the game.